FAQ


Where Is This Store Based At?

We are based in a small community near Park City, Utah in the United States!

Do You Ship Internationally?

Yes! Not only do we ship worldwide, we also include free shipping as well!

Where Do You Ship From?

We currently have all of our merchandise shipped out with partnered factories located in China.  Items are usually are shipped separately because different factories specialize in different items.

What Payment Method Do You Use And Currency?

We process all payments with PayPal for a easy and secure checkout! PayPal accepts various payment methods as well! Our shop's currency is in USD.

What Sizes Do You Supply?

We offer different sizes for different clothing. Each product should have their own measurements for you to compare which size works best on you! We recommend to order one size up since many of our products come a size down.

What Is Your Return And Exchange Policy?

We offer a 7 day no hassle return policy! Buyer pays shipping unless the item came wrong or defective. Please contact us if you have any questions!

How Long Do Packages Take To Arrive?

Order Processing time takes about 1-5 business days before shipment.  Deliveries can take up to 1 week to 2 months.  It depends where you are located and what you purchased.  Please contact us if you have any specific questions about shipping that we can better answer you!

Do You Handle Custom Fees?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one ore more packages may be shipped to you and may get custom fees when they arrive to your country.

How Can I Cancel Or Change My Address On A Order?

Please contact us as soon as possible if you would like to cancel or change your shipping address.  Please note that once the item has been processed and marked as shipped, we are not able to make any changes or cancellations to your order.

If You Have Any Questions, Please Feel Free To Contact Us At lostrhodesales@gmail.com and we will respond as soon as possible